What Data We Collect and Why
When you open an account with us, we collect the information you provide during registration — your name, email address, mobile number, and the payment method you choose (bKash, Nagad, or Rocket). We also record transaction data each time you make a deposit or withdrawal, so
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we can match your wallet to your account and process requests accurately. Beyond registration and payments, we collect device and session data — the type of mobile or desktop you use, your browser, and the pages you visit — to keep the platform running correctly and
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to detect unusual activity. We do not sell your personal data to third parties. Data is shared only where required to process your payment, fulfil a legal obligation, or operate a service directly connected to your account. For example, when you deposit via Nagad or Rocket,
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the relevant payment processor receives only the transaction details needed to complete that transfer. We store your data for as long as your account remains active and for a period afterwards as required by applicable law. You can ask us to delete your data by contacting
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support — we will respond within a reasonable timeframe and confirm what can be removed and what must be retained under legal obligation. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.